Support

Write to us

Send your message to bestim.connect@gmail.com. You can write in Arabic or in English.

What to put in your message

The clearer the message, the faster we can fix the problem. Please tell us:

• Your phone model (for example iPhone 15 or Samsung A54).
• The app language you use: Arabic or English.
• What exactly happened, and what you expected to happen. A screenshot helps a lot.

When we will reply

We usually reply within 3 working days.

I forgot my password

On the sign-in screen, tap Forgot password? and enter your email. You will get a link to choose a new password. If it does not arrive, check your spam folder.

Change the language

In the Account tab, choose Language and then the language you want. The app will restart to apply it.

Add another vehicle

In the Vehicles tab, tap Add vehicle and enter its details. You can add more than one vehicle and switch between them.

Share a vehicle's history

In the Account tab, tap Share vehicle history, then prepare the share and choose the QR code or the link. The link is valid for 7 days, and the receiver gets a copy of the history.